Refund and Cancellation Policy

Thank you for choosing 2moonsai.com. We strive to provide exceptional products/services and your satisfaction is our priority. Please review our refund and cancellation policy carefully before making a purchase.

Refunds:

As a policy, 2moonsai.com does not offer refunds for subscription fees once payment is processed. All subscription fees are non-refundable. We believe in the value of our services and stand behind them.

Cancellation:

You may cancel your subscription at any time, and you will continue to have access to the service through the end of your billing period. However, 2moonsai.com does not prorate any portion of your subscription fee if you cancel before the end of your current billing period.

How to Cancel:

You can cancel your subscription by logging into your account and following the cancellation instructions. If you need assistance, please contact our customer support team at hi@2moonsai.com

No Obligation:

By subscribing to 2moonsai.com, you acknowledge and agree that there is no obligation on 2moonsai.com to issue refunds for any reason, including, but not limited to, dissatisfaction with the service or cancellation of your subscription.

Contact Us:

If you have any questions about our refund and cancellation policy, please contact us at hi@2moonsai.com

Policy Updates:

2moonsai.com reserves the right to amend or update this policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By making a purchase with 2moonsai.com, you acknowledge and agree to abide by the terms and conditions outlined in this refund and cancellation policy.